Shipping policy

Order processing

All orders are processed within 2–3 business days, Monday to Friday, excluding UK public holidays. This is the time needed to prepare and dispatch your order; delivery time is additional.

During busy periods, dispatch may take a little longer. If there is a significant delay, we will contact you by email or telephone.

Shipping and delivery costs

We ship with Royal Mail. Available delivery options and shipping charges are shown at checkout before you complete your purchase. Charges depend on your delivery destination and the items in your order.

Delivery times depend on the service selected and begin after dispatch. Unless you select a guaranteed service, delivery dates are estimates. Royal Mail may deliver on weekends, although we process and dispatch orders on business days.

International shipping

International delivery is available to destinations supported at checkout. Please allow additional time for customs clearance.

Your order may be subject to import duties, taxes and customs handling charges. Unless these charges are included or collected at checkout, you are responsible for paying any applicable charges required by your destination country. For services that require duties to be paid in advance, please contact us before ordering if these are not shown at checkout.

These charges vary by destination, order value and the items purchased. We recommend checking with your local customs office before placing an order.

Delivery enquiries

If your order is delayed or you have a question about shipping, please email info@union-vintage.com with your order number so we can help.